Get in Touch With Us

Got a question about one of our poker site reviews, spotted something that needs updating, or thinking about working with us? This page covers the best way to reach the US Poker team and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable channel for getting hold of us. Write to us at [email protected] and a member of the team will read your message personally — we don't rely on canned auto-replies to stand in for a real answer. We aim to respond within two working days, though it can occasionally take a little longer during busier periods.

If you can, tell us upfront what your message is about. A quick line at the top — "review correction," "bonus terms question," "partnership enquiry" — helps us route it to the right person and get back to you faster.

What You Can Get in Touch About

• Questions about a specific site or bonus — If a welcome offer, deposit method, or rating on one of our poker site pages isn't clear, ask us directly and we'll clarify or point you to the relevant section.
• Corrections — Poker operators change their bonus terms, licensing, and payment options over time. If you notice something on our site that looks out of date, we want to hear about it so we can check and update it.
• Content suggestions — Want us to cover a particular format, region, or payment method we haven't addressed yet? Reader suggestions genuinely shape what we write about next.
• Partnership and commercial enquiries — If you represent a poker room, network, or affiliate programme and would like to discuss coverage, tell us who you are and what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling to control their gambling, please mention this in your message. We can point you toward support resources, and you can also reach the National Council on Problem Gambling helpline anytime at 1-800-GAMBLER.

How Our Reviews and Rankings Work

Since a lot of the enquiries we get relate to how we rank the poker sites on this site, it's worth explaining briefly here too. Our editorial ratings are based on factors like traffic and game liquidity, cash game and tournament variety, rakeback and loyalty value, deposit and withdrawal options, mobile app quality, and how each operator's licensing and player-fund protections stack up. Advertising and affiliate relationships never buy a higher position — a site's rank reflects our editorial assessment, not what it pays us.

We do earn a commission if you sign up with a poker site through links on 1centralpark.com. This doesn't cost you anything extra, and it doesn't influence which sites we recommend or how we rate them.

Before You Write In: A Few Things to Know

A few notes that cover the most common questions we get:

• Online poker in the US is regulated on a state-by-state basis — there's no single federal licence covering the whole country, so availability depends on where you live.
• Every poker site we list carries a 21+ requirement (a small number of jurisdictions set the line at 18), and none of our content is intended for anyone under that age.
• Any welcome bonus mentioned on our site comes with conditions attached — usually a playthrough or wagering requirement, a time limit to clear it, and eligibility rules. Check the operator's own terms before you deposit, and treat any bonus figure we cite as informational, not guaranteed until confirmed on the operator's site.
• We never suggest that poker is a reliable way to make money, and nothing on 1centralpark.com should be read as encouragement to bet more than you can comfortably afford to lose.

What Happens After You Send a Message

Once we receive your email, someone on our team reviews it and replies directly — there's no ticketing queue or automated triage. If your question relates to a correction, we'll check the detail against current operator terms and update the relevant page if needed. If you're flagging a responsible gambling concern, we'll respond with resources rather than a generic acknowledgment.

For readers who want to compare non-GamStop UK casino options rather than US poker sites, that's covered separately on our trusted non-GamStop casinos guide — worth a look if that's what brought you here.

A Quick Word on Responsible Play

Poker is a game of skill layered on top of real financial risk, and no amount of skill removes that risk entirely. If gambling has stopped being enjoyable, or you're finding it hard to stop, help is available around the clock through 1-800-GAMBLER, and most regulated states also offer their own self-exclusion programs. If that applies to you or someone close to you, please say so when you write in — we take it seriously.

Thanks for taking the time to read this far. Whether it's a quick question or something more detailed, we look forward to hearing from you.